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Setting-up the point system

 

Besides the engagement level, you need to set a point value to the actions available for your ambassadors. Earned points can be redeemed by your ambassadors to available rewards you create.

To access the point system settings for your brand, go to Program -> Points. 

NB! The list of actions depends on pages you connected to your Program and whether you have all features enabled for your account.

 

Social media actions

Social media actions block will be available if at least Facebook or Instagram page was connected to your Program. 

 

 

Level Upgrade

  • Level-Up: Ambassador receives points once his/her level is upgraded
  • Additional level bonus: Ambassador receives additional points for the each corresponding number of levels.

NB! Ambassadors can upgrade their level only by making social media actions you enabled in Gamification tab

 

Repeating missions

  • Daily social media actions: Depending on the limit the brand set for daily mission, ambassador gets additional points for completing the corresponding number of social media actions in one day. 
  • Weekly social media actions: Ambassador gets additional points for completing the corresponding number of social media actions in one week.
  • Monthly social media actions: Ambassador gets additional points for completing the corresponding number of social media actions in one month. 

NB! For example, if an ambassador has done 9 actions, but the daily limit is 5, the rest 4 won't be counted in mission. It's related to all missions (daily, weekly and monthly).

 

Instagram actions

  • Connect profile: Ambassador gets points when connects his/her Instagram profile.
  • Content sharing permission: Ambassador gets points when accepting a request for using his/her user-generated content (UGC). 

NB! You need to connect your Instagram page to your Program in order to see Instagram actions. 

 

Bonus actions

 

Friend referral

  • Friend referral: Ambassador gets points once his/her friend uses a shared link to sign up for a loyalty program and perform a minimum of one engagement on Instagram or Facebook action.
  • Additional referral bonus: Ambassador gets additional points per each corresponding number of referrals. 

You will not see actions if Referral is not enabled for your plan. Learn more about Referral program and how to request it in the article.